Pure Human Resources has won the Feefo Gold Trusted Service Award, an independent seal of excellence, which recognises businesses that consistently deliver a world-class customer experience.
Feefo established the Trusted Service Awards in 2014 to recognise brands that use the platform to collect verified reviews and receive exceptional feedback from their customers. The awards are unique because they truly reflect a business’s dedication to providing outstanding customer service by analysing feedback from real customers.
Working with over 6,500 brands, Feefo is the world’s largest provider of verified reviews, helping brands understand customers by analysing verified reviews and providing insight into trends, needs and habits.
Consumer confidence is now at its highest level since 2021 as living standard show signs of improvement, but consumers remain cautious with their spending. The businesses that stand out will be those who put excellence in their service and weave in a customer advocacy strategy. This award celebrates brands that are delivering standards that go above and beyond.
Feefo has presented Gold Trusted Service Awards to businesses that have collected at least 50 reviews between January 1st 2024 and December 31st 2024, with a Feefo service rating of between 4.5 and 5.
Stephanie Fosh, Managing Director, Pure Human Resources commented: “What a way to kick start 2025! We’re thrilled to receive a Gold Trusted Service Award from Feefo.
Reviewing honest feedback about our services is fundamentally important to us. Doing this helps to reinforce what we are doing right for our clients but also highlights when we aren’t. And it also allows prospective clients to have a look at independently verified testimonials for real work done we have done, providing reassurance that we do what we say we will do!”
Tony Wheble, CEO at Feefo, congratulated the winners: “During these economically challenging times, it’s inspiring to see companies like Pure Human Resources consistently going above and beyond for their customers. The Trusted Service Awards recognise businesses that don’t just meet expectations – they exceed them. These awards celebrate companies that gather genuine feedback and use it to deliver exceptional customer experiences. The dedication shown by this year’s winners sets a benchmark for customer service excellence.”
