Personal Development Programme
Our Personal Development Programme is perfect for frontline staff, early career professionals and customer facing teams who want to boost confidence, productivity and resilience at work.
The aim of this Personal Development Programme is to help you be more confident, more resilient and better equipped to deliver an outstanding experience for yourself and your customers.
Our Personal Development Programme covers:
- Skills and knowledge to improve performance including:
- communication and customer service skills
- time management and prioritising your workload
- Sales techniques that actually work
- Tools to improve personal wellbeing & resilience
- Understanding Equality, Diversity and Inclusion to create stronger teams
Duration:
4 modules across 4 half day sessions.
