Supervisor Development Programme

Our Supervisor Development Programme is ideal for any individuals with supervisory and basic line management duties.

The people in your business are one of your most important assets.  Investment in your team is investment in your business.  In addition to the obvious benefits of keeping your team’s skills current, there are many other benefits of ongoing training and development including improved staff retention and increased team engagement.

Our Supervisor Development Programme covers:

The first session lays the foundations – it helps delegates to understand what it takes to become a successful and effective supervisor by preparing delegates for the responsibility supervision brings.

Module objectives:

  • Understanding what will change when you become a supervisor
  • Anticipating the pitfalls for supervisors
  • Learning what you need to organise
  • How to gauge your success

Session 2 covers two of the most challenging aspects of supervision by focusing on having tricky but constructive conversations with people during the course of the working day, and dealing with conflict when it arises.

Module objectives:

  • Understanding the kinds of challenging conversations you might face
  • Learning techniques and tricks for challenging conversations
  • How to anticipate conflict situations in the workplace
  • Dealing with conflict

The third module explores when, how, why and what to delegate to others, along with tips and tricks on how to build effective teamworking.

Module objectives:

  • Why we should delegate…and why we don’t
  • How to delegate effectively and for business advantage
  • The anatomy of teams
  • Creating the right team environment

The final session deals with HR procedures that supervisors are likely to have to face in the course of their roles, providing guidance on when normal management processes should evolve into formal proceedings and giving an overview of how to manage them.

Module objectives:

  • Learn how to manage absence and deal with medical issues
  • Understand when and how to start a disciplinary process
  • How to address grievances
  • What to do about poor performance/capability

Programme Duration: 

4 modules across 4 half day sessions.

There are currently no dates available for this course.

Not quite what you are looking for?  Consider one of our other development programmes here or view our range of one day management courses here.

Previous Supervisor Development Programme delegates have said:

Very useful course and well organised and structured

Supervisor Development Programme Delegate, Foresters Friendly Society

Very Friendly and welcoming. Excellent training and support. Highly recommend.

R Sawyer, T W Metals Ltd